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Terms & Conditions

1. Introduction

Welcome to profixshine. By accessing or using our website, www.profixshine.com, and any associated services, you agree to comply with these Terms & Conditions (T&Cs). If you do not agree with these terms, please refrain from using the website.

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2. Scope of Services

profixshine provides professional handyman services across the Charlotte Metro Area, including but not limited to:
   •    Electrical repairs and installations
   •    Painting services
   •    Drywall repairs
   •    Cleaning services
   •    General handyman tasks

Our website allows users to:
   •    View available services
   •    Submit service requests
   •    Receive quotes
   •    Schedule appointments

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3. Account Registration

To access certain services on our website, such as submitting service requests or scheduling appointments, you may need to provide personal information. When providing this information, you agree to:
   •    Provide accurate and up-to-date information.
   •    Maintain the confidentiality of your contact details.
   •    Notify us immediately if you suspect any unauthorized access to your information.

profixshine is not responsible for any loss or damage caused by your failure to comply with these responsibilities.

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4. User Obligations

By using our website, you agree to:
   •    Use the services for lawful purposes only and not to engage in any fraudulent, abusive, or harmful activities.
   •    Not to interfere with or disrupt the website or its services, including through the use of viruses, malware, or other harmful code.
   •    Not to access or use any information or material on the website in any unauthorized way.

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5. Service Information

While we strive to provide accurate and up-to-date information regarding our services, all service details are subject to change without prior notice. We do not guarantee the availability or completion time of any listed service.

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6. Payments
   •    Payments for services can be made securely online through our designated payment platform.
   •    Payments must be made on time to avoid any service delays.
   •    The payment platform provider may have separate terms and conditions, which you agree to when using their service.

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7. Service Requests
   •    When submitting service requests, you agree to provide true, accurate, and complete information.
   •    Any false or misleading information may result in the rejection of your request or termination of any service agreement.

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8. Website Availability & Accessibility

While we aim to keep the website operational at all times, we do not guarantee uninterrupted or error-free access. The website may be temporarily unavailable due to maintenance, updates, or other reasons.

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9. Liability Limitations

profixshine is not liable for:
   •    Any damages arising from the use or inability to use the website, including indirect, incidental, or consequential damages.
   •    Errors, inaccuracies, or omissions in the service listings.
   •    Any third-party services or websites that may be linked to from our site.

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10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience and do not imply endorsement or responsibility for the content or privacy practices of those sites. We encourage you to review the terms and conditions and privacy policies of any third-party sites you visit.

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11. Privacy and Data Protection

Your use of the website is governed by our Privacy Policy. We take your privacy seriously and will only collect and use personal data as described in our policy. By using our services, you consent to the collection and use of your data in accordance with the Privacy Policy.

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12. Cookies

Our website uses cookies to improve your browsing experience. By using the website, you consent to our use of cookies as described in our Cookie Policy. You may modify your browser settings to refuse cookies, but this may affect your experience on our website.

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13. Termination of Access

We reserve the right to suspend or terminate your access to our website at any time without notice if you violate these Terms & Conditions or engage in behavior that disrupts the proper functioning of the website.

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14. Changes to the Terms & Conditions

profixshine reserves the right to modify or update these Terms & Conditions at any time. Any changes will be posted on this page with the updated date. Your continued use of the website after changes have been posted constitutes acceptance of those changes.

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15. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the state of North Carolina. Any disputes arising from or related to these T&Cs will be resolved in the courts located within the Charlotte Metro Area, North Carolina.

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16. SMS Terms & Conditions

SMS Consent Communication

Mobile opt-in and information obtained as part of the SMS consent process or numbers for the purpose of SMS are not shared with any third parties or affiliates for marketing or any other purpose.

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Types of SMS Communications

If you have consented to receive text messages from profixshine, you may receive messages related to the following:
   •    Appointment reminders
   •    Follow-up messages
   •    Billing inquiries
   •    Promotional offers when running specials/deals

Example: “Hello, profixshine here! This is a friendly reminder of your upcoming appointment. You can reply STOP to opt-out of SMS messaging from profixshine at any time.”

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Message Frequency

Message frequency may vary. Our SMS message frequency will be from 0-1 text messages per week across all users regarding internal and external conversations relating to appointment reminders and follow-up messages pertaining to questions about services and general inquiries.

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Potential Fees for SMS Messaging

Please be aware, many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.

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Opt-Out Method

You can opt-out at any time by texting “STOP.” You will not receive any further messages. Reply “START” to start receiving messages again.

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Help

For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions.

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Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

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